In the world of communication, there are two types: written and oral. Both forms of communication use words to convey a message. The only difference is that oral communication involves the exchange of ideas, information and message through spoken words, whereas written communication involves an exchange of those exact ideas on a paper in written or printed form. Verbal communication is the transmission of information from one person to another orally. Verbal communication is more effective when there are no nonverbal cues or the message is complex or needs to be recorded. Oral communication is the most utilized type of communication, finished with words. Verbal communication is only words that emerge from our mouth to pass on a message or thought by means of sound. When both written and oral communication is combined, the message is more precise and accurate. For example, written communication is more accurate than oral and can be as effective as verbal communication if the written message is clearer because it saves us the hassle of interpreting non-verbal cues. Written communication has a lesser scope of misinterpretation and projects your message in a clearer way.
1. How Clarity in Oral and Written Communication Helps?
Assuming you have good oral communication skills, you’re able to share your thoughts and sentiments such that others can, without much of a stretch, comprehend. You’re likewise gifted openly talking, and that implies giving data expressiveness and certainty. Those with good written communication skills can compose clear messages and reports, make complex thoughts available, and alter others’ writing to guarantee precision. Moreover, they know how to adjust their keeping in touch with various crowds, from administrators to assistants to customers. Businesses across all enterprises and workers across all jobs esteem oral and written communication skills. Communication is the underpinning of human existence and relationships, so bosses need to realize that you can talk, compose, convince, and arrange like a champ. Contemplate how regularly you converse with others consistently. Presently, ponder how frequently you compose an email or a message. Everybody conveys the entire day, so it’s an amazingly significant ability. Notwithstanding, not every person knows how to convey well. The reality: If you have solid communication skills, you can talk and compose obviously. Assuming you can talk and compose obviously, you can thoroughly consider issues, share your thoughts, and connect with others. Communication includes this large number of essential abilities in a single clean bundle.
2. Ways to Communicate:
The other two most common forms of communication are: formal and informal. Formal communication involves a more systematic approach in which information is conveyed in a more professional manner, whereas in informal communication, the intent matters more than the way the communication takes place; it has a casual approach. For example, formal communication involves speaking and writing to convey an idea or message. It is also more time-consuming than informal communication because there is a certain format and a particular protocol to follow. For example, when delivering a speech, formal communication is better than casual communication because, in a speech, you want your message to be concise and clear. However, when sharing information or gossip with your friends and family, you do not have to take care of the minute details and can convey your message without following a certain pattern. Thus, it is important to use both types of communications in the right proportions to avoid misinterpretations.
In contrast, informal communication is more informal or casual and is most effective in setting up a conversation. For instance, when a person wants to make brunch plans with his or her partner, informal communication is more appropriate. You do not need to follow a protocol here; you have to use a more casual approach in developing this type of relationship. Informal communication is not considered that reliable in a professional setting, but they do have a greater effect in forming bonds amongst peers and colleagues.
3. Types of Formal Communication:
Formal communication has further types: vertical, horizontal, diagonal, upward, downward, depending on whom you are communicating with. Vertical communication is held at organizational levels where the communication takes place from junior to team leaders to seniors. Horizontal communication takes place among peers and colleagues. This type of communication involves the vertical and horizontal flow of information, which means information flows in one direction. A diagonal flow of information is also considered formal, where communication takes place among the subordinates working on different levels. In this case, the flow of information may be horizontal or vertical, but it must be noted that the horizontal mode is more efficient than the former as it helps build workspace relations. Informal communication, messages are normally passed on from top leadership to different offices that pipes down to lower levels. It is supported by a proper system, and it is important to satisfy the objectives of the organization. Downward communication addresses the most cliché type of formal correspondence. Data streams from the executives level down to bring down levels. Upward communication contains data that passes from subordinate levels up to management and senior levels.
4. Is Informal Communication Effective?
Casual or informal communication is more social than formal. It isn’t supported by any pre-decided channels and can happen at any place inside the association. The essential objective of this information is to save and set up associations with partners, bosses, and subordinates. Since it isn’t characterized by any channels, informing moves much quicker; however, it is with next to no documentation or official documentation, which makes it easier. Verbal communication in a work setting happens between a wide range of people and gatherings like colleagues, supervisors and subordinates, representatives, clients, customers, instructors and understudies, and speakers and their crowds. In a business setting, communication is usually informal. When we are interacting with others, we use words to convey information, and we make sure that the message is concise and clear. For example, we can send emails, text messages, and social media. For other purposes, written messages are more effective than visual messages. Then there is a video. In short, the two types of communication are very different. The two kinds of communication are mutually exclusive. The former is used for personal use, while the latter is for professional purposes. Verbal correspondence happens in a wide range of settings, including instructional courses, introductions, bunch gatherings, execution evaluations, one-on-one conversations, interviews, disciplinary meetings, attempts to sell something, and counseling commitment.
5. Is Written Communication more Effective than Verbal Communication or Vice-Versa?
In the case of written communication, the sender uses his or her voice to convey a message. To be exact, in written communication, it is important that you put across your message clearly in words. The recipient reads the message and reacts to it. In addition to written messages, there are also video and audio, which can supplement your message. Each has its own distinct set of rules for the use of the medium. For example, in the case of writing, a letter uses handwriting, while a video is used to express a message. In other words, handwritten communication is more informal, while digital communication uses video.
In written communications, one communicator uses a pen to send the message, while the other person will respond with the words. In the case of video, the writer may speak with his or her hands. But in the case of text, the audience reads a letter. Both methods are important in communicating, but some are more effective than others. In many business conditions, there’s a ton of dependence on composing reports, and thus, they should be clear and powerful in composed correspondence. Right from the notes we scrawl to the reports we draft, everything includes composed correspondence.
Verbal communication uses spoken words. In contrast, written language is used to communicate information. Both forms can be verbal or nonverbal. The same goes for the way we communicate with others. For example, a baby will cry to communicate his or her message by vocalizing. Oral communication is more natural than written communication. The more verbal communication we have, the more likely we will be to use the same method. Verbal communication is generally more used in business spaces because it saves more time. There is better comprehension as emotions are well portrayed in oral communication, which is not the case in written communication. In verbal communication, getting feedback is a lot easier as it saves time and is economical. Verbal communication makes it a lot easier to interpret things as there is very little scope of misinterpretation in this kind of communication.
Verbal communication is conducted with the help of words. It includes letters, emails, instant messages, and other forms of written communication. It is also possible to use visual communication. Its name comes from the fact that a visual or verbal message is more effective than an audio message. And it is not necessary that all forms of communication are verbal if the two types of communication are different. Non-verbal communication is the latter is a formal one; then the other is an informal one.
6. Informal VS. Formal Communication:
The two types of communication are informal and formal. If the objective is to convey information, formal communication is better. If you’re going to deliver a speech, you should choose formal. But if you’re simply trying to make a plan for brunch, informal communication is more appropriate. In this way, you can use either one of these methods to communicate with others. And both of these methods are important. This article will provide you with examples of both types of communication. Informal communication is a multi-faceted type of correspondence. It has lesser restrictions when it comes to its application in an organization, and it is not pre-defined by definite channels and communication routes. It is comparatively quicker and far more relational than formal modes of communication. Informal communication is called the ‘grapevine’ and generally begins with employees through social relations. Since a workplace involves a diverse communication pattern going on a daily basis, it becomes necessary to develop relations that can only be achieved via informal communication. Formal communication, on the other hand, is considered more reliable as there is paperwork involved which gives it an edge over informal conversations. Both types of communication are necessary when it comes to applying them in the workplace.