What Are the Two Types of Communication?

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What Are the Two Types of Communication?

Giving, receiving, and sharing information is what communication is all about. It’s also known as speaking or writing, as well as listening or reading. Good communicators pay attention to what others are saying, speak or write clearly, and respect differing viewpoints. Perhaps the most crucial life skill is the ability to communicate effectively. It is what allows us to communicate with others and comprehend what is said to us. At its most basic level, communication is the act of transmitting information from one location to another. If the two modes of communication are different, it is not required for all forms of communication to be verbal.

Informal and formal communication is the two styles of communication. Formal communication is preferable if the goal is to transmit information. When giving a speech, formal is the way to go. If you’re just trying to make plans for brunch, however, informal communication is preferable. You can use either of these strategies to communicate with others in this way, but they are both important.

What is a Communication?

Communication is the act of passing thoughts, information, emotion, and ideas from one person to another by gestures, speech, symbols, signs, and expressions. Sender, receiver, and channel are the three most critical and necessary elements in every communication process (medium). The messages are encoded by the sender in any manner, such as voice, writing, or signs. As a result, they are frequently referred to as encoders. To interpret the message, the receiver decodes the sender’s message. As a result, they are frequently referred to as decoders. Any communication or piece of information requires a medium or channel. Television, for example, is an audio-visual medium that converts electronic signals into an audio-visual experience for the audience.

How Can We Explain the Process of Communication?

There are four major components to the communication process. Encoding, transmission medium, decoding, and feedback are among the components. The sender initiates communication, and the recipient completes it. The sender is the person, group, or organization that starts the conversation. Listening, speaking, watching, and empathizing are all communication abilities. Understanding the variations in how to communicate via face-to-face contacts, phone talks, and digital communications such as email and social media is also beneficial. Understanding the passion and intentions behind the material is crucial to effective communication. You must be able to clearly communicate a message as well as listen in such a way that you grasp the entire meaning of what is being said and make the other person feel heard and understood.

What Are the Diversities of Formal and Informal Communication?

Informal communication is more casual and is great for starting a conversation. Formal communication is more acceptable, for example, when a person wishes to make brunch reservations with his or her partner. Information moves vertically and horizontally in this style of communication, which means information only flows in one direction. A formal flow of information in a diagonal direction is likewise considered formal. The information flow can be horizontal or vertical in this scenario; however, it should be emphasized that the horizontal mode is more efficient than the former.

Speaking and writing are used in formal communication to express a concept or message. It also takes up more time than informal conversation. It also adheres to a set of rules. When giving a speech, for example, formal communication is preferable to informal communication. To minimize misinterpretations, it is vital to use both modes of communication when sharing information or gossip. Handwritten communication is more casual, whereas the video is used in digital communication.

Written and Oral Communication

The spoken word is used in both kinds of communication to convey a message. When there are no nonverbal indicators, the message is complex or needs to be recorded; verbal communication is more successful. The message is more exact and accurate when written, and oral communication is blended. Written communication, for example, is more accurate than vocal communication and can be just as effective. The sender employs his or her voice to deliver a message through written communication. The message is read by the recipient, who responds to it. Video and audio messages are available in addition to written communications. Each has its own set of guidelines for using the media. A letter, for example, is written in handwriting, but a video is utilized to convey a message.

Written communications involve one communicator sending the message with a pen while the other response with words. In the case of video, the author may use his or her hands to speak. The audience, on the other hand, reads a letter in the case of the text. Both ways of communication are useful, although some are more effective than others.

Communication in a Business Setting

In most cases, communication is informal. We utilize words to communicate information to others when we interact with them. To communicate a message, we can use email, text messages, and social media. Written messages are more successful than visual messages for other purposes. Visual communication can also be used, and the name stems from the fact that visual or spoken communication is more effective than audio communication.

What Are the Two Basic Types of Communication?

Verbal communication, in which you listen to a person to grasp their meaning; written communication, in which you read their meaning; and nonverbal communication, in which you study a person and infer meaning, are the three main methods of communication. Verbal and nonverbal communication is the two most common methods of communication.

  • Verbal Communication

It communicates information and hence communicates with others through spoken words rather than written language. Oral communication is when a baby screams to transmit his or her message by vocalizing. It comes across as more natural than writing. We are more inclined to use the same strategy if we have a lot of verbal communication. Use of words is used in verbal communication. Letters, e-mails, instant chats, and other kinds of written communication are all included. Verbal communication occurs when people communicate with each other through speaking, singing, or writing words that express or transmit a message to another. Oral communication refers to communication that occurs by word of mouth, spoken words, discussions, and any messages or information that is shared or exchanged between two people through speech or word of mouth. Public speaking, news reading, television, radio, phone, and mobile discussions are just a few examples.

  • Written Communication

It’s a form of nonverbal communication. Non-verbal communication refers to any form of communication that does not involve the use of spoken words, conversation, or written language. Nonverbal communication occurs through signs, symbols, colors, gestures, body language, or any facial expressions. One of the best instances of nonverbal communication is traffic lights. Written communication is defined as communication that occurs through the use of any written word or symbol that pertains to the languages used in any medium. Any handwritten, typed newspaper, printed word documents, letters, books, and magazines are examples.

Channels of Communication in an Organization

Different communication channels can be classified; each of these communication channels has its own set of strengths and weaknesses, and we can often use more than one stream at the same time.

  • Storytelling

Storytelling has been proved to be a successful method of verbal communication; it also plays an important effective and efficient system by assisting individuals in the organization in constructing common meanings. Story frequency, strength, and tone are linked to higher organizational commitment, and stories can assist in clarifying essential principles and showcase how things are done within an organization. The quality of the stories told by entrepreneurs is linked to their ability to raise funds for their businesses. Stories can help to strengthen and maintain a company’s culture.

  • Crucial Conversations

While the technique is similar, high-stakes discussions necessitate more preparation, reflection, and competence than regular job interactions. Asking for a raise or presenting a business idea to a venture capitalist is an example of high-stakes communication situations. In addition to these occasions, there are numerous moments in our professional lives when we have pivotal conversations, such as those where the stakes are great, but viewpoints differ, and emotions run high. Working toward utilizing “and” instead of “but” when communicating in certain situations is one of the most constant advice from communications experts. Also, be mindful of your communication style and practice flexibility; communication styles can become the most restrictive in stressful situations.

  • Printed Communication

Written business communications, in contrast to verbal communications, are printed messages. Memos, proposals, e-mails, letters, training manuals, and operating procedures are examples of written communications. They can be printed on paper, written by hand, or displayed on a computer screen. In most cases, vocal communication occurs in real-time. Written communication, on the other hand, can take a longer time to develop. Written communication is frequently asynchronous, meaning that it occurs at various times. That is, unlike a real-time discussion, the Sender can compose a Message that the Receiver can view at any moment. Written communication can be read by a large number of people. In contrast to a one-on-one verbal chat, this is “one-to-many” communication. Of course, there are exceptions, such as voicemail, which is an asynchronous oral message. Conference calls and speeches are one-to-many spoken communications, but e-mails can have single or several recipients.


Communication is an essential component of success. In life, in work, and in relationships, good communication skills are essential. A message might be misread or presented incorrectly without efficient communication, resulting in error, misunderstanding, irritation, or even disaster. Communication allows them to rapidly resolve disagreements, better manage their workload, and reduce distractions. As a result, productivity will improve. When your communication is effective, your team’s overall productivity will increase since your team will be able to work more effectively. It aids in the exchange of information and knowledge, as well as the development of interpersonal relationships. As a result, the value of communication skills in our daily lives cannot be overstated.

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