The three primary methods of human communication are Verbal, Non-verbal, and Visual communication. Different cultures and countries have different dialects and languages, and the volume and tone of the voice can be very different. If you are attempting to communicate with a German speaker, be aware that they will likely react negatively if you speak in a British accent. However, if you aim to communicate with a British speaker, you can still convey a clear and concise message through nonverbal cues.
Before we discuss the three primary types of communication, let’s have a look at what communication is and why it is essential to humans:
1. What Is Communication?
The word “communication” comes from the Latin word “communicate”, which means “to share” or “to make common.” Giving, receiving, and exchanging information — in other words, talking, writing, and listening or reading — is the act of communication. Good communicators pay attention to what others are saying, speak or write clearly, and respect differing viewpoints.
A sender, a message, and a recipient are all part of every communication. This may be a simple concept, yet communication is highly complex. A wide range of factors can influence the message’s passage from sender to destination. These factors include our emotions, cultural context, communication medium, and geographic location.
The delivery of a message is frequently associated with emotions and cultural importance. The recipient at the other end of the communication chain may not interpret the message in the same way as the original sender intended due to differences in perception and understanding. This is why businesses seek employees with strong communication skills who can successfully communicate their ideas and messages.
2. Why Is Communication Important?
Strong communication skills are beneficial in all facets of life, from work to personal life, and everything in between. All transactions in the business are the outcome of communication. To allow others and oneself to absorb information more rapidly and adequately, good communication skills are required.
Poor communication skills, on the other hand, lead to a lot of misunderstanding and frustration. Communication topped the list of the most sought-after soft skills among employers in a 2016 LinkedIn poll conducted in the United States.
In successful workplaces, communication may reduce tension and help individuals work together, which is critical in any business. A successful project requires clear communication between team members or between your team and the client. Clear communication skills, for example, can aid you in negotiating a raise or delegating responsibility to the appropriate members of your team.
Clear communication can influence your upward mobility in addition to deciding your job satisfaction. A competent leader knows how to utilize words to motivate and inspire their team members, as well as to clarify what is expected of them.
Below are some common reasons why good communication is essential:
- Helps Form and Sustain Personal Relationships – Strong relationships are built on sincere and meaningful communication. Friends, relatives, and couples who feel at ease conversing have more beneficial relationships. Strong communication skills make it simpler to connect with others, which is essential for creating a robust social network.
- Critical to Social Achievement – Excellent communicators can navigate social situations more effectively. They are skilled at enlisting others, dragging them along, and usually emerge as the nucleus of whatever group they are in.
- Increases the number of opportunities in life – Your employment prospects are limited if you are not a strong communicator. Communication skills are beneficial in every employment field for university graduates. Effective communication is required in many occupations. Teaching, healthcare, and marketing are three professions that require excellent communication skills.
- Helps you stand out from the crowd – According to research by the National Association of Colleges and Employers, communication skills are viewed as a vital trait for job seekers (NACE). Candidates who can communicate well are thought to be better team players. Employees who consistently demonstrate excellent communication skills, on the other hand, make a stronger case for leadership roles at work.
- It helps you build a good image in your personal and professional life. People are more drawn to you when you have strong communication as part of your image, and you are more likely to acquire more professional possibilities. Communication is also essential for corporate success as a branding aspect.
People like to buy from companies that can communicate effectively. Excellent communication not only results in more engaged customers but also creates brand loyalty. According to one study, 65 percent of buyers become emotionally attached to a business that demonstrates concern.
3. Importance of Good Communication in Workplace
- Enhance Employee Productivity – Employee productivity and motivation are boosted by effective communication. Employees who receive regular communication from their managers are more motivated, engaged, and productive than those left to their own devices with little supervision. Additionally, better communication between employees and departments allows an organization to run more smoothly, resulting in higher overall performance and production.
- Helps Solve problems quickly and efficiently – Problem-solving and relationship-building require equal amounts of communication. During times of crisis, everyone is trying to understand what is going on. A good communicator can rapidly discover the source of an issue and organize others to develop a viable solution.
- Encourages Creativity – Teams that foster open, nonjudgmental communication create more quickly and effectively than their peers. Because of the psychological safety at work; teams thrive in these circumstances. The Aristotle project, a Google investigation, discovered that psychological safety was an essential element for high-performing teams.
- Helps Build Effective Teams – For obvious reasons, four out of five employees believe that efficient internal communication has a beneficial impact on their job performance. At work, clear and straightforward communication reduces ambiguity. Clear communication also provides a far better foundation for workplace collaboration, resulting in more effective teams.
- Foster good workplace culture – Organizations that promote honest, thoughtful, and open communication foster a positive work environment. Good communication in the workplace fosters a sense of community and a shared purpose among employees. As a result, they can achieve improved retention and, as a result, save money on recruitment.
4. Types of Communication
Below are the three main types of communication:
1. Verbal Communication
Verbal communication involves the spoken word. This can be done in many ways, including face-to-face communication, over the telephone, and through video calls such as Skype or Zoom. However, these are not always practical, and the Covid-19 pandemic has forced us to change our ways of communicating and how we interact with others. For example, we can communicate by sending texts or emails to other humans, but we can’t communicate face-to-face with people we don’t know.
Verbal communication is the most common form of communication. While face-to-face verbal communication is the most effective, it can also be challenging to practice and is not always feasible in today’s world. Therefore, the Covid-19 pandemic has forced us to change how we communicate and adapt our way of life.
When you communicate verbally, there are many ways to do it. In a face-to-face situation, people may speak to one another face-to-face or over the phone. In a group setting, it is essential to nurture relationships and argue for the best solutions. In group work, it’s essential to build relationships and avoid conflict, as this is essential in the workplace. If you can’t communicate verbally, it’s not the best way to communicate.
Verbal communication is the process of communicating. In this case, a person uses the spoken word. They may talk face-to-face with another person or use the telephone to communicate. These forms of verbal communication are largely unavoidable. For example, in a group setting, people need to argue to find the best solution. But when it comes to group work, building relationships is essential.
2. Non-Verbal Communication
Non-verbal communication consists of body language, facial expressions, hand gestures, and head nodding. This type of communication might reveal information about a speaker’s word choice. Nonverbal communication might include sarcasm, complacency, dishonesty, or authenticity. Face emotions, hand movements, posture, and even look can indicate information about the speaker. An unkempt speaker with wrinkled clothes and bad posture, for example, might convey a lack of confidence or expertise. A speaker wearing a beautiful suit and standing straight and speaking clearly may appear more severe or informed.
Nonverbal communication frequently complements or supplements verbal communication. Your voice tone and posture, for example, can convey your mood or feelings to those around you.
3. Visual Communication
Signs, maps, and drawings, as well as color and graphic design, are the best examples of visual communication. These are often used to support verbal communication and to make a point. Visual aids can help a speaker remember key points, give the audience something to look at, and help deliver the idea in general. It’s usually used with verbal or written communication to make information easier to understand. For example, using slides and flow charts during a presentation makes it easier for the audience to understand complex information.