The Soften Model of Nonverbal Communication in Presentations

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The Soften Model of Nonverbal Communication in Presentations

For both verbal and nonverbal communication, SOFTEN is one paradigm for small group listening. The acronym serves as a helpful reminder of nonverbal strategies that might help you be a better listener.

SMILE at the person who is talking
OPEN posture and face the person who is talking
FORWARD LEAN slightly towards the speaker
TIME should be allowed for the speaker to talk without interruptions
EYE CONTACT should be made without staring
NOD occasionally to show acknowledgment

To create a good presentation, every manager requires nonverbal communication abilities. Practice sessions that include both verbal and nonverbal parts of presentations are one technique to improve those skills. You can improve the delivery of your message by paying close attention to your nonverbal communication.

Did you know that audible and visual cues, rather than verbal communication, are used to decipher 93 percent of messages? This indicates that how you say something, as well as how you seem and what you do while expressing it, is far more significant than what you say.

When preparing for a presentation, it’s usual to focus solely on the content. This program taught participants about the impact of nonverbal communication on the message being delivered, as well as ideas and advice on how to use body language to add credibility to a presentation while building trust, clarity, and interest with the audience.

What Are Some key Aspects of Nonverbal Communication for Effective Presentations?

Aspects of the Face

Your face speaks before your mouth ever does. It’s difficult to keep your face from revealing what you’re truly thinking on the inside, so pay attention to what it’s doing as you speak. If you don’t, you can end up with a face that contradicts the message you’re trying to convey. Eye contact, brow motions, and smiling/frowning are some examples of facial characteristics to examine. When used properly, it may enhance your presentations by conveying your emotions, generating curiosity, and complementing the information you give.


Aspects of oral communication that do not require the use of words. Paralinguistic communication includes things like tone of voice, speed and breathing, pronunciation, articulation, pauses, and punctuation. While giving a presentation, breathing methods can be employed to assist reduce nerves. Practice by looking them up on the internet or on YouTube. You might even consider joining a meditation or yoga group (such as the yoga class SimV Fit has every Tuesday and Thursday at noon). In presentations, paralinguistic communication can be utilized to add emphasis, give meaning to words, and elicit emotions in the audience.

Posture/Body Language

This refers to the position of your spine and how you strategically change your location to connect with your audience. This category includes posture, stance, pace, and personal space. Use this communication to communicate openness, confidence, and comfort in your presentations. Remember to keep your back straight!

Personal Space

Spatial awareness, which is closely tied to body language, has an impact on audience control and interest. You can regulate those all-too-common side-bar dialogues by using proximity to your viewers. Have you ever been in a class or presentation when the instructor sat right next to you? It has the ability to grab your attention! While listening to and answering questions, go toward your audience to show interest in them and what they have.


This type of communication involves moving a part of your body, most commonly your head or hands, to express and accentuate an idea. This involves pointing to a slide, holding up a number in combination with a number presented on the presentation, nodding, and mimicking your words, such as expressing size, with your hands. In your presentations, this is useful for emphasizing points, repeating them, demonstrating clarity, and directing attention.

First Impression

First impressions count, whether you like it or not! This is made up of physical characteristics and attributes that you notice about someone before they say anything. This category includes clothing, hair, shoes, and make-up. Your physical appearance can help complement the presentation by demonstrating credibility, demonstrating concern, and establishing trust.

Practice, practice, practice is the key to any presentation! This includes deciding how to highlight your argument with your voice, looking your audience in the eyes, smiling, and using gestures to support your words. The nonverbal communication techniques listed above will help you create trust with your audience, clarify your words, and add intrigue to your message. Take a look in the mirror! Grab a family member or a friend. Prepare your presentation by thinking about what topics you want to emphasise and how you may do it with your body and voice. When the time comes, you’ll provide a seamless, clear presentation that keeps everyone involved and allows your message to be received enthusiastically.

The Soften Model of Nonverbal Communication in Presentations?

If you want to build rapport and be successful at business, the SOFTEN technique is essential. This technique can be used to calm an upset customer and build rapport with your employees. The acronym “SOFTEN” stands for softening, flinch, laugh, and engage. The flinch sign is a friendly and warm greeting. The smile signal shows pleasure and amusement. It also shows a friendly and caring approach.

Despite the softened model, it is still necessary to use certain techniques to increase audience engagement. In addition to using eye contact, you must learn to make a good impression. An impression creates a reputation, and a good impression will help you build business relationships. Using the PREP method will help you build positive and lasting relationships with your audience.

The “PREP” method is a useful tool for generating interest among an audience. It involves reviewing the topic and creating interest in the audience. In a PREP method, a person uses a pre-rep to explain and justify his position. A preview of the next point in the presentation is used to build the audience’s interest.

The PREP method is a powerful technique that generates interest in the audience. It’s also a good tool for creating a favorable impression with your audience. A good impression helps you earn more business. It’s important to keep your body language and voice in check. You don’t want to make your audience uncomfortable and resentful. That’s why you need to control your posture and tone during a presentation.

The N-word is another example of nonverbal communication in a presentation. Women use the “N” word to nod their heads while men use the “P” sign to indicate agreement. For example, women nod their heads more than men and nod their heads when they agree. The PREP model encourages people to nod their heads during a speech.

Luis gives a presentation at a business conference in a hotel. He needs to stand in the front row to project authority. He should use the PREP model to generate interest in his audience. Khandi uses the PREP method to explain his position. During this stage, he must also use the PRINCE method. It is crucial to avoid apprehension by showing your body language.

A “P” means to prepare. The P-preview indicates that a person is preparing to discuss a topic. The e-preview, or PREP, is also a way to build anticipation in an audience. It is an essential part of any presentation. While it is not the main focus of a talk, it will certainly draw attention to a speaker.

When giving a presentation, the e-preview method is used to create interest in your audience. The “P” stands for preparation. It involves previewing a topic before the actual presentation. This method is based on the PREP model of nonverbal communication. It is an important part of making a great impression and building a positive reputation.

What Are the Movements and Gestures You Should Have While Presenting?

Movements and gestures are the most common forms of nonverbal communication. Determine the best combination of the two to maximize your message’s impact:

  • When at all feasible, face your audience. Maintain a friendly demeanour.
  • Move with intention and for effect, rather than just to move. Do not “hug the wall,” but rather go into the group.
  • Make sure your posture is straight, balanced, and poised.
  • Maintain a casual demeanour.
  • To add clarity, emphasis, and enthusiasm, use your arms and hands.
  • Except for a few note cards, keep your hands empty.
  • Maintain a waist-high position with your arms and avoid locking your elbows against your ribcage.
  • Avoid becoming overly preoccupied with your hands and arms, as this can lead to confusion and disarray (“frenzied”).
  • If you’re speaking from a lectern, make gestures. Do not hold the sides as if they have “magic” abilities. Set the lectern to a height where you can view your notes, gesture, and be visible from your midsection to your head.
  • If you’re using a lectern, move away from it as often as possible to get closer to your audience and capitalise on the attention-getting power of action. If you can’t get away from the lectern, lean forward to give the impression of being closer, utilise excellent gestures, and make a lot of facial expressions.

What Is the Role of SOFTEN Technique in Nonverbal Communication?

Consider how often your communication aims are off the target. Even the most delicately worded words can go awry at times. Nonverbal communication accounts for 93 percent of our conversation, according to Albert Mehrabian, a psychologist at the University of California. He divides it into two categories: tone of voice (38%) and body language and facial expressions (55%) It’s no surprise, then, that nonverbal communication is just as vital as verbal communication.

The S in SOFTEN stands for softening. When it comes to the workplace, speech is one of the ways to communicate and transfer information to others. It is necessary to soften your verbal skills. Verbal communication is the term for this type of communication. If you realize your verbal communication abilities are lacking, you might turn to your other skill, nonverbal communication. You can connect with others using nonverbal communication by making nonverbal gestures such as eye contact and facial expressions. Even the tone of your voice can send nonverbal cues to others. On and off the virtual platform, this is critical.

It is necessary to flinch and engage. Communication is crucial when it comes to having a more responsive audience. One of the most effective audience engagement tactics is to split the audience into multiple subgroups.

What Are Some General Tips While Presenting?

Nothing is more nerve-wracking for a presenter than making their first appearance in front of a group of people. The number of people could be 50, 500, or 1,000. What makes it unique is that you are frequently forced to step outside of your comfort zone. So, instead of treating that presentation as a one-on-one conversation, treat it like one.

Here are some nonverbal signs to watch out for during your presentation that could help you better your future ones:

The enthusiasm in the room begins to dwindle. You have a hunch your material isn’t energizing your viewers. Unfortunately, a presenter’s excitement or interest in his or her own presentation can wane as a result of how they interpret the audience’s conduct.

Now would be a wonderful time to try something new. Please share a brief anecdote. Make up a story. Pose a thought-provoking, impactful inquiry. Provide an eye-opening statistic. Anything that jars your viewers will suffice. If they’ve always been there for you, they’ll be much more so now. If they weren’t already with you, they will be now. The more energy you give to your audience, the more energy they will give back.

You’re being distracted by someone in the audience. What happens if you start focusing on one individual who you believe isn’t interested in what you’re saying? As a presenter, you make that decision immediately. The nonverbal language of the person is “speaking” to you.


To go to the black screen if you’re using a PowerPoint presentation to accompany your remarks, press the B button on your computer. That alone will pique the interest of your audience. By switching to a black screen, you can concentrate on having a discussion with your audience. There isn’t anything else to do. PowerPoint pictures that are (sometimes) visually appealing can also put your viewers to sleep! Pause for a moment. For a few minutes, have a dialogue with your audience about your topic. Then, when you’re ready, click the B button to return to your slide show. This simple trick creates a mental visual shift.

If your audience is actually bored by your presentation, it’s time to give it a makeover. Consider your own nonverbal clues as well as the nonverbal indications you are getting up from your audience the next time you prepare for and deliver a presentation. Knowing both can imply the difference between delivering a good presentation and a great one.

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Indu has been educator since last 10 years. She can find all kind of scholarship opportunities in the USA and beyond. She also teach college courses online to help students become better. She is one of the very rare scholarship administrator and her work is amazing.

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