Qualities of Nonverbal Communication

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Qualities of Nonverbal Communication

Nonverbal communication is a difficult but necessary component of total communication abilities. People, on the other hand, are frequently ignorant of their nonverbal behavior. Over and above what is spoken, a basic understanding of nonverbal communication tactics can help to improve interactions with others. Knowing these signals can inspire people to communicate about their problems and lead to a better-shared understanding, which is, after all, the goal of communication. We normally mean ‘what we say,’ or the words we use when we say “communication.” Interpersonal communication, on the other hand, encompasses far more than the literal meaning of words and the data or message they convey. Nonverbal behaviors that communicate implicit messages are also included, whether they are purposeful or not.

Nonverbal Communication’s Significance

Your nonverbal communication cues—the way you listen, look, move, and react—tell the other person whether or not you care if you’re being truthful, and how effectively you’re listening. When your nonverbal cues match up with what you’re saying, trust, clarity, and rapport grow. They can create tension, mistrust, and uncertainty if they don’t. If you want to improve your communication skills, you must become more aware of not only others’ body language and nonverbal signs, but also of your own.

Five Forms

Nonverbal communication can take on five different forms.


It reinforces the message you’re delivering verbally.


 It can go against the message you’re trying to send, implying that you’re not telling the truth to your listener.


It can be used as a substitute for voice communication. For example, your facial expression can frequently convey a far more dramatic message than words alone.


Complementing your message will be more effective if you pat an employee on the back in addition to expressing gratitude as a boss.


Accentuation is a technique for highlighting or underscoring a verbal message. Pounding the table, for example, can highlight the intensity of your argument.

Nonverbal Communication Types

Nonverbal communication can be sent through facial expressions, gestures, and eye contact. They not only complement each other’s words, but they also give the listener a sense of what the speaker is trying to say. The use of a person’s facial expressions to complement a verbal statement is also possible. Anaphora is the term for this procedure. The motions are used to raise awareness of the message and to make communication between two people easier. The following are examples of nonverbal communication.

Expressions on the Face

The human face is extraordinarily expressive, with the ability to transmit a wide range of emotions without saying anything. Unlike certain other forms of nonverbal communication, facial expressions are universal. The facial expressions of happiness, sadness, anger, surprise, fear and contempt are all the same across civilizations.

Posture and Mobility of the Body

Consider how you see people based on how they sit, move, stand, or hold their heads. Your movements and demeanor give out a lot of information to the rest of the world. Nonverbal communication includes your posture, bearing, stance, and subtle movements.


Gestures bind us together in our daily lives. You may wave, point, beckon or use your hands when discussing or speaking animatedly, often expressing yourself without thinking through gestures. The meaning of some gestures, on the other hand, differs widely among cultures. In English-speaking countries, the hand-made “OK” sign, usually conveys a positive message, but it is considered offensive in Germany, Russia, and Brazil. As a result, it’s vital to use caution when using gestures to avoid misinterpretation.

Make Direct Eye Contact

Because vision is most people’s primary sense, eye contact is a particularly important kind of nonverbal communication. The way you look at someone can convey a variety of emotions, including interest, affection, hostility, or attraction. Maintaining eye contact is also important for keeping the conversation going and gauging the other person’s interest and reaction.


Touch is a potent communication tool. Consider how a shaky handshake, a warm bear hug, a patronizing pat on the head, or a powerful grip on the arm all send different messages.


We all need physical distance, but the amount we need varies by culture, situation, and the closeness of the relationship. Nonverbal communications can be sent through physical space, such as signals of intimacy and affection, animosity, and authority.


It’s not so much what you say as it is how you say it. Other people listen to your words when you talk, but they also “read” your voice. Kids pay attention to your timing and pace, how loud you speak along with your tone and inflection, and utterances that indicate understanding, such as “uh-huh.” Consider how you can portray sarcasm, fury, tenderness, or confidence using your voice tone.


The expression “don’t use that tone of voice with me” is well known to any parent with young children. This is an excellent illustration of how paralanguage—the features of the voice that differ from the words—affects the message. Sarcasm is the most obvious example, in which the tone of what is being said conveys the exact opposite of the content. It’s safe to assume that someone who drawls in a laconic tone isn’t enthusiastic about what’s being given. The pace, volume, and pitch of speech are examples of less evident paralanguage. Consider how quickly you speak and whether you are speaking properly and loudly enough to be heard. But be careful not to be too loud, as this might come across as aggressive and off-putting.


The concept of a “close talker” has become part of our lexicon, thanks in large part to Seinfeld. People are fiercely protective of their personal space, especially their “intimate space”. This is a zone that should only be visited by family, close friends, or romantic partners. When having a business conversation, you want to be far enough away from the other person to make them feel comfortable, but not so far away that they think you’re distancing yourself or uninterested in the conversation.

Physiological Shifts

Because nonverbal communication is so strongly linked to emotion, physiological reactions are frequently linked to anxiety and pain. Sweating, blushing (or flushing), and tearful eyes are all telltale signs that someone is not feeling well. When you detect that an associate you’re speaking with is nervous, it’s critical that you make them feel at ease. Also, everyone has been guilty of a shaky handshake at some point in their lives.

Nonverbal Communication That Works

Nonverbal communication can help you communicate effectively in the workplace in a variety of ways, including:

It Backs Up Your Message

Nonverbal cues can accentuate and underscore the content of your message, whether you are having a chat, participating in a meeting, or engaging in conversation. Using hand gestures to emphasize the importance of an idea may, for example, signal to your audience to pay attention to and remember a key point.

It Communicates Messages

You can also interact with others solely through nonverbal means. You might nod your head up and down to indicate support if someone is explaining a sentiment you like and agree with.

It Demonstrates Intent

Your body language may also communicate your current state, whether consciously or unwittingly. People may detect nonverbal cues that you are being dishonest, unengaged, excited, or aggressive, for example.

It Expresses Emotions

Nonverbal communication can also be used to express emotions such as disappointment, relief, happiness, contentment, and more.

It Provides Assistance

Support can also be expressed through nonverbal clues. In many cases, actions speak louder than words, whether it’s a simple smile or a pat on the back.

It Allows You to Show off Your Personality

Nonverbal communication is an excellent technique to express yourself. A kind and upbeat person, for example, might smile frequently and offer friendly touches with open body language.

It Denotes an Action That Should Be Taken

Inching toward a door to express a wish to leave the room, raising your hand to suggest an idea, or extending your hand to meet someone new are examples of this.

It Helps to De-Escalate the Situation

Using a calm tone of voice, open body language, and directed gestures to handle a tough situation may be beneficial.

How Can Nonverbal Communication Be Improved?

Here are a few things you may do to improve your nonverbal communication:

Perform a Body Language Analysis

Over the course of a business week, pay close attention to how you use your body language. In meetings, casual conversations, and presentations, pay attention to your body language, facial expressions, and posture. Examine how people react to your natural nonverbal communication.

Pay Attention to the Bodily Manifestations of Your Emotions

Emotions don’t just affect our minds; they also affect our bodies. Identify where you feel each emotion in your body as you encounter it during the day.

Be Deliberate In Your Nonverbal Communications

When using facial expressions or body language to communicate with others, pay attention. When you’re aware, open, and optimistic about your surroundings, try to use good body language.

Use Nonverbal Communication That You Find Effective as a Model

If you notice specific facial expressions or body language that you think, is appropriate for a given situation, utilize it as a model for enhancing your nonverbal communication. If you see that nodding your head effectively communicates approval and good feedback, use it in your next meeting when you have the same feelings.

Nonverbal Communication Is an Important Aspect of Effective Communication

Take the time to learn how to read others’ body language and facial emotions, as well as to improve your own nonverbal communication skills.

The Art of Interpreting Body Language

Once you’ve improved your capacity to read nonverbal clues from others, you’ll be better able to manage stress and understand emotions. It’s also necessary to:

Keep an Eye Out for Inconsistencies

Nonverbal communication should be used to reinforce what is communicated. Is the individual saying one thing but sending a different message through their body language? Is it possible that they’re saying “yes” while shaking their heads “no”?

Take a Look at Nonverbal Communication Cues as a Group

Don’t place too much emphasis on a single nonverbal cue or gesture. Take careful notice of any nonverbal cues, such as eye contact, voice tone, and body language.

Don’t Be Afraid to Follow Your Gut Instincts

Don’t ignore your gut feelings. If you have the sensation that someone isn’t being honest or that something doesn’t add up, you might be picking up on a mismatch between verbal and nonverbal signs.

Assessing Nonverbal Cues

Eye Contact

Is it too intense or exactly right, if so?

Facial Expression

What kind of expression do they have on their faces? Is it masklike and uncommunicative, or emotionally present and enthralling?

Voice Tone

Is the person’s voice strained and blocked, or does it communicate warmth, confidence, and interest?

Gestures and Posture

Is their body relaxed or tight and immobile in terms of posture and gesture? Do they have stiff and lifted shoulders, or do they have relaxed shoulders?


Is there any kind of physical contact? Is it suitable in these circumstances? Is it making you uncomfortable?


Is the person bland, calm, and uninterested, or is he or she over-the-top and melodramatic?

Place and Time

Is there a smooth flow of data back and forth? Is it possible that nonverbal replies are delivered too rapidly or too slowly?


Do you hear sounds that reflect the person’s attention, care, or concern?

Nonverbal Communication Characteristics

Nonverbal Communication Is Important

While we may close our mouths and refuse to speak, it is impossible for us to stop acting in a certain way. Our actions, whether intentional or unintentional, are constantly active. You can’t seem to stop delivering nonverbal signals, no matter how hard you try. It is difficult for you not to communicate if someone is aware of your presence and can process your nonverbal demeanor. Because nonverbal cues are processed automatically and almost unconsciously by listeners, even if you turn your back on the listener and disappear from his or her sight, you are still communicating.

It Can Be Interpreted in a Variety of Ways

Whether we convey nonverbal messages consciously or inadvertently, their meaning is determined by how they are interpreted. As a result, what we say may be unclear and open to misinterpretation. Nonverbal cues may not always mean what others believe. A single nonverbal cue can elicit a wide range of responses. There are a variety of reasons why someone looks at their watch, coughs, or wipes their eyes. All nonverbal behavior should be interpreted in the context of the situation.

It is Primarily Relational in Nature

We frequently find ourselves unknowingly and involuntarily expressing attraction, rage, respect for someone or an authority figure, and other emotional feelings through nonverbal communication. We are sometimes oblivious of the nonverbal clues we transmit, and as a result, we unintentionally expose information we would prefer to keep hidden. Our nonverbal messages reveal how we genuinely feel about ourselves and others to those around us. In reality, nonverbal communication is our major means of communicating our inner states, which are generally difficult to convey through words. The informational value of nonverbal communication reduces as our awareness of it grows. In practice, a conscious decision to regulate the impression we provide means that we will do our best to communicate only signals that are beneficial to ourselves.

It Has a Proclivity for Revealing Deception

We can utilize our deception detection skills to establish that a person’s behavior contradicts his or her words when they say one thing, but mean another. When there is a conflict or inconsistency between verbal and nonverbal messages, researchers recommend trusting the nonverbal cues, which are more difficult to falsify, in most cases. Changes in facial or vocal expression, gestures, or slips of the tongue can all be used to detect deception clues or leakage. Once strong emotions are aroused, our words, body, and voice may betray us by thwarting our attempts to conceal them.


Nonverbal communication is crucial in our lives since it enhances a person’s ability to relate, participate, and build meaningful interactions in everyday life. If people have a greater understanding of this sort of communication, they may be able to develop deeper bonds with others. Body language, or nonverbal communication, can take many forms and be interpreted differently by various people, especially across cultures. Even the lack of such nonverbal cues might be significant and constitute nonverbal communication. Every movement and combination of movements of the body transmits signals to others, such as changes in posture, eye direction, limb gestures, and facial emotions. These indications might be subtle or overt, and they can also be contradictory. A person’s words may convey one idea, while their body language may convey an entirely different message. When someone isn’t telling the truth, this is especially true. Because nonverbal communication is typically instinctive and difficult to fake, it is more instructive of a person’s true feelings.

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